Refund Policy
Sixty days from purchase, thirty days minimum use.
Last updated 2026-08-18
How does the AlkaBurn refund policy work?
AlkaBurn carries a 60-day money-back guarantee beginning on the date of purchase, not the date of delivery. After a minimum of 30 days of use, if you are not satisfied with your results, the product or your experience, you contact support with your order number and the team handles it. The guarantee applies only to orders placed through the official website.
The detail we put first
The sixty-day period begins on the date of purchase, not the date of delivery. For domestic orders this is minor. For international orders where transit takes two to three weeks, it removes a meaningful portion of your evaluation window.
We state it prominently rather than in a footnote, because a term that disadvantages a buyer should be the first thing they read. If ordering internationally, factor shipping time into your kit choice and start the capsules the day they arrive.
Eligibility
- Order placed through the official AlkaBurn website.
- Request made within 60 days of the purchase date.
- Minimum 30 days of use before requesting. This reflects the fact that body composition change is not measurable over shorter periods.
How to request a refund
- Locate your order confirmation email, which contains your order number and purchase date.
- Email support@alkkaburn.com with the order number in the subject line.
- State your request. One sentence is sufficient.
- Support responds within one to two business days and guides you through the remaining steps.
- Once approved, funds return to your original payment method. Bank processing typically takes five to ten business days.
What is refunded
- Refunded: the product price paid.
- Not refunded: shipping charges already incurred, where applicable.
- Retained by you: the digital bonuses. They are yours regardless.
Not covered
- Orders placed through Amazon, eBay, marketplaces or any third-party seller. There is no order record, so they cannot be refunded.
- Requests made after the 60-day window from purchase date.
Damaged or incorrect orders
If your order arrives damaged, incomplete or incorrect, this is handled separately from the guarantee and is resolved by replacement or refund at no cost to you. Photograph the issue and email support. Do not use any product arriving with a broken tamper seal.
If you stopped because of side effects
If you stopped taking the product because of palpitations, anxiety, sleep disruption or any other adverse effect, say so in your email. You do not need to have completed thirty days to raise a safety concern, and we would rather you stopped than pushed through.
Protecting your window
- Keep your confirmation email. It establishes your purchase date.
- Start on arrival. Every day of delay costs evaluation time.
- Take a baseline from day one — waist measurement, weight, a photograph. Decide on evidence, not impression.